Cookie Policy

This Cookie Policy explains how Bananzia Casino uses cookies and similar technologies on our United Kingdom website. It applies to all visitors and players who access or use our services through bananzia-casino.co.uk (the “Website”).

By visiting the Website, creating an account or continuing to use our services, you agree that cookies may be stored on your device in line with this Cookie Policy and our Privacy Policy. You can manage or disable cookies at any time through your browser settings, as explained below.

1. Who We Are

Bananzia Casino is an online entertainment brand operated by Win Top Ltd. Our services are provided under a B2C Gaming Licence issued by the Autonomous Island of Anjouan under licence number ALSI-202509029-FI1, based on the Computer Gaming Licensing Act 007 of 2005.

For payment processing, we cooperate with Winstrax Ltd, registered in Nicosia, Cyprus. You must be at least 18 years old to use our services. We promote responsible gambling and provide tools and support for players who wish to set limits or self-exclude.

2. What Are Cookies?

Cookies are small text files that are stored on your computer, mobile phone or tablet when you visit a website. They allow the website to recognise your device, remember your actions and preferences, and support key functions such as login, security and language settings.

Cookies may be set directly by us (first-party cookies) or by third parties whose services we use (third-party cookies), such as payment providers, analytics tools and marketing partners.

3. Why We Use Cookies

Bananzia Casino uses cookies for several clear purposes that help us provide a safe, smooth and enjoyable gaming experience:

• To run core site functions such as account login, game access and secure payment sessions
• To remember your preferences, such as language, chosen currency and display settings
• To keep your account secure, detect misuse and prevent unauthorised access
• To measure how players use the Website so we can improve performance and layout
• To analyse technical issues and fix errors that may affect gameplay or payments
• To show relevant content and promotions based on your interests and activity
• To comply with legal duties, licence obligations and responsible gambling standards

4. Types of Cookies We Use

We group the cookies we use into several categories. Some of these cookies are essential and cannot be disabled through our Website, while others are optional and depend on your consent.

4.1 Strictly Necessary Cookies

These cookies are vital for the basic operation of Bananzia Casino. Without them, the Website and its core features would not function correctly. They do not store any data that could be used for marketing.

• Allow you to browse the Website and use key features
• Keep you logged in while you move between pages
• Secure your session and protect you against fraud
• Remember your cookie consent choices
• Support secure payment flows, deposits and withdrawals

Because these cookies are required for the service you request, they are always active and cannot be switched off through our cookie tools. You can still block them in your browser, but this will affect how the Website works.

4.2 Performance and Analytics Cookies

Performance cookies help us understand how visitors use the Website so we can improve our services. These cookies collect anonymous or aggregated data about site usage.

• Measure which pages are visited most often
• Analyse how players move around the site
• Track loading times and technical performance
• Identify where errors occur so we can correct them
• Help us test new features and layouts

Analytics data may be shared with trusted providers that support our statistics tools. We do not use this information to directly identify you as an individual. Where required, we request your consent before placing these cookies.

4.3 Functionality Cookies

Functionality cookies remember the choices you make and provide a more personal and convenient experience on our Website.

• Remember your preferred language and currency
• Store your saved settings for games or interface layout
• Recall your device type for mobile or desktop display
• Help us show content that better suits your preferences

If you disable these cookies, the Website will still function, but some features may appear less convenient and you may need to re-enter certain choices on each visit.

4.4 Targeting and Marketing Cookies

Targeting cookies are used to show offers, bonuses and content that may match your interests. They may be set through our Website by us or by our marketing partners.

• Record your visit to our Website, the pages you viewed and the links you followed
• Help us understand which campaigns are effective
• Limit how often you see the same advertisement
• Support remarketing or retargeting campaigns
• Help us contact existing players with relevant messages, subject to consent rules

These cookies work by identifying your browser and internet device. We use them in line with applicable law and your marketing preferences. You may opt out of such cookies, but you may still see generic promotions.

4.5 Security and Fraud-Prevention Cookies

We also use certain cookies and similar tools to help protect our Website and players.

• Detect suspicious logins or multiple failed login attempts
• Help prevent abuse such as bonus misuse or unauthorised scripts
• Support compliance with our licence obligations and anti-fraud checks
• Assist in monitoring responsible gambling measures

Some of these cookies may be placed by third-party tools that help us verify transactions or secure the platform.

5. Cookies Placed by Third Parties

In addition to cookies set directly by Bananzia Casino, certain third parties may set cookies on your device when you visit our Website or use our services. These third parties may include:

• Analytics and statistics providers
• Payment processors and financial service partners
• Security and anti-fraud providers
• Marketing and advertising networks
• Social media platforms if you interact with social plugins or shared content

These third parties may use cookies for their own purposes, subject to their respective privacy and cookie policies. We do not control these cookies in full and you should review the third-party policies for more information on how they use your data.

6. Examples of Cookies We May Use

The table below shows typical categories of cookies that may be active on our Website. The exact names and expiry times may change from time to time as we update or improve our services.

7. Legal Basis for Using Cookies

We rely on different legal bases under data protection laws for the use of cookies and similar technologies:

• For strictly necessary cookies, our legal basis is the need to provide the service you request and to maintain the security and integrity of the Website
• For performance, analytics, functionality and marketing cookies, we rely on your consent where this is required by law
• In some cases, we may use cookies to support our legitimate interests, such as improving our services, preventing fraud and ensuring responsible gambling, provided that your rights and freedoms are respected

You are free to withdraw your consent for non-essential cookies at any time through your browser settings or through tools we make available on the Website.

8. How to Manage or Disable Cookies

You can control cookies in several ways. Keep in mind that deleting or blocking some cookies may affect your access to certain features and may cause the Website to function less smoothly.

8.1 Browser Settings

Most internet browsers allow you to view, manage, delete and block cookies for a website. The exact steps will differ from one browser to another, but you can usually find these settings under the “Options”, “Tools” or “Preferences” menu.

• Set your browser to block all cookies
• Set your browser to block cookies from specific sites
• Clear cookies stored on your device
• Receive a warning before a cookie is stored

If you delete all cookies, you may lose stored preferences including your consent choices. If you block all cookies, you might not be able to register, log in or play at Bananzia Casino.

8.2 Device-Level Controls

Your smartphone or tablet may include separate settings that allow you to limit cookies or app tracking. Please review the help information for your device or operating system to adjust these privacy and cookie preferences.

8.3 Third-Party Opt-Out Tools

Some third parties provide their own opt-out options for analytics, interest-based advertising or tracking. These tools may reduce the use of cookies for marketing, though they may not disable every type of tracking. You should review the privacy policies of these third parties for more details.

9. Cookies and Responsible Gambling

Bananzia Casino supports responsible gambling and uses certain cookies and related technologies to help protect players and promote safe play. This may include:

• Tracking login times and session length to flag risky behaviour
• Monitoring patterns that may indicate gambling harm
• Remembering your self-exclusion status or cooling-off periods
• Supporting age-verification and KYC checks where required

These measures help uphold our duty of care and ensure that our services are used only by adults who are legally allowed to gamble.

10. Cookies and Personal Data

Some cookies collect data that can be linked to you as a person, such as your IP address, account ID or information about your device. Where cookies collect personal data, we process that data in line with our Privacy Policy and with data protection law.

• We limit access to cookie data to authorised staff and trusted partners
• We apply security measures to protect such data from unauthorised access or misuse
• We retain cookie data only for as long as required for the purpose described
• We respect your rights regarding access, correction, objection and deletion, where they apply

For full details on how we collect, use, share and protect personal data, please refer to our Privacy Policy available on the Website.

11. Cookies, Payments and Game Providers

To support deposits, withdrawals and gameplay, we work with several payment processors and game providers. These partners may use their own cookies or similar technologies when you access their games or payment windows through our Website.

• Payment providers may use cookies to secure transactions, fight fraud and remember your settings
• Game providers may use cookies to ensure fair gameplay, load games correctly and track technical performance
• Some partners may collect aggregated technical data about how their services are used

These cookies are usually controlled by the respective third party. You should consult the privacy and cookie information made available by those providers for more detail on their practices.

12. How Long Cookies Stay on Your Device

Cookies have different lifespans depending on their purpose.

• Session cookies are temporary. They are set when you open your browser and are deleted when you close it. These cookies are often used for login sessions and security.
• Persistent cookies remain on your device for a set period or until you delete them manually. They are used to remember your preferences, measure site performance and support marketing.

We set reasonable expiry periods for our cookies and review them regularly. Where possible, we reduce cookie lifetime to the minimum needed for the stated purpose.

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the law, technical updates, changes in our services or adjustments in the cookies and tools we use.

• Any new version will be posted on this page with an updated “last updated” date
• Important changes may be notified by email, on-site notices or through your account area
• Continued use of the Website after such changes means you accept the updated Cookie Policy

We invite you to review this page regularly so that you remain informed about how we use cookies and similar technologies at Bananzia Casino.

14. Your Responsibilities

As a user of Bananzia Casino, you play a role in protecting your own data and privacy. We recommend that you:

• Keep your login details and passwords secret
• Log out after using your account, especially on shared devices
• Review and adjust your browser cookie settings based on your comfort level
• Check your account activity regularly
• Contact us immediately if you suspect unauthorised access to your account

By staying aware of how cookies work and how to control them, you can enjoy Bananzia Casino with greater confidence.

15. Links to Other Websites

Our Website may contain links to external sites that are not controlled by Bananzia Casino. These sites may use their own cookies and tracking tools. We are not responsible for their content or privacy practices.

When you follow a link to an external site, we advise you to review that site’s cookie policy and privacy information before providing any personal data or accepting cookies.

16. Contact Details and Support

If you have questions about this Cookie Policy or about the cookies used on bananzia-casino.co.uk, you can contact our support team at any time.

• General enquiries: [email protected]
• Customer support: [email protected] (available 24/7)
• Self-exclusion and responsible gambling: [email protected]

Our team will gladly provide more detail about the cookies currently used, how they relate to your account, and how you can manage your preferences.

17. Additional Information

You can also find further details about Bananzia Casino, our games, promotions, payment methods and responsible gambling tools on our main site at bananzia-casino.co.uk.

This Cookie Policy is an integral part of your agreement with Bananzia Casino. By using the Website, registering an account or taking part in any of our games, promotions or VIP features, you acknowledge that you have read, understood and accepted the way we use cookies and similar technologies as set out above.